Clayborn is a pharmacy technician and is studying to be a pharmacist. She admits that when the ACA was first being introduced, customers were “freaking out” despite the pharmacy’s efforts to educate them.
I haven’t noticed anything negative about people changing their insurance plans. The medications people were taking before are still covered, at close to the same amount or even less. Some people come in expecting to pay and find there’s no co-pay. Everyone seems incredibly satisfied with how their plans are working.